[Resolved] Flipkart — incorrect article received and now denying to to take it back

sgupta182

from Delhi, Delhi

Address:	122001
Website:	www.flipkart.com

Hi team,

This is regarding the order id: od[protected]. I have ordered realme2 with configuration 64gb storage and 4gb ram (Cost: rs. 9499) however the one which we received was 32gb storage and 4gb ram in the same price. Which is again a wrong commitment and fraud done by the flipkart team. We tried to contact flipkart in all the possible ways however we have not received any response from them. Now they are clearly denying to take it back and not ready to return and replacement. We have tried all the possible ways but did not get the response. Please help to get the same resolved

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Jan 7, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

Flipkart Customer Care's response We will revert on it.

Dec 04, 2018

Updated by sgupta182 I haven't receive any response from them. Can I get the resolution at earliest?

Dear Consumer forum team: Despite of multiple follow-ups, I haven't heard anything from the flipkart. Please help