[Resolved]  Flipkart — Incorrect information provided by cc executive which lead to loss in the transaction

Address:

Gurgaon, Haryana

I have ordered Asus Zenfone 5 & Amzer Back Cover for Asus Zenfone 5 A501CG..Order ID OD[protected] & OD[protected] respectively. While placing the order I was talking to the customer care executive of flipkart and at the time of making the paymnet, I deliberately asked him my concern which was - I am not seeing discount amount in the final cart..He said no worries, just make the payment and I will recieve 10% of the discount amount as a cashback in my account. I mentioned that I am doing net banking he said, go ahead and I willl recieve the discount amount back in my account..but as the offer is not valid on net banking I did not recieve 10% discount. Now I request flipkart to refund my 10% of the amount as I have made the paymnet after FLIPKART CONFIRMED THAT I CAN MAKE THE PAYMENT VIA NET BANKING AND THEN ALSO OFFER REMAINS THE SAME. But they are not refunding the amount and they are trying to convince me that I should cancel my current order and place a new one.