[Resolved] Flipkart — incorrect refund of payment by flipkart

Debasis Kumar D

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110049

Hi,

I had purchased serum cream from flipkart via debit card emi option. However before order delivery, i had cancelled same. Hence i was due for refund.

Flipkart people have sent message that amount has been refunded to credit card, when i dont have any credit card. I have contacted multiple times to them and so far there has not been any satisfactory response from their side.

Also bank in which my account is there, is debiting my account on no refund has been made to my saving account (Account from which payment was done).

Need urgent resolution of same.

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Dec 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 19, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the refund is not received. We have interacted with the customer and informed that the seller has confirmed that refund has been completed on[protected]. However, if the amount is not reflecting in customer account, requested customer to contact the bank and raise a charge back for the same. Hence, closing the complaint from our end.