Flipkart India — Product not delivered- cheating | |||||
I have ordered a mobile realme gt master edition In big billion day sale with order I'd- OD[protected].It has to be delivered by October 8th as it reached my town hub as shown in flipkart, but it didn't delivered.From October 8th onwards I am regularly following up with your customer care executive daily for the delivery, they said our backend team will resolve the issue by October 11th.Still they haven't resolved my issue nor delivered the mobile and samething repeated until October 21st, then I mailed to [protected]@flipkart.com after that also I didn't got any cal or mail after 2 days they called and said they will resolve the issue and deliver it, still the complaint is in pending stage, the product is cancelled without my knowledge and concern.when I called again to customer support they said the problem is from seller bla bla after sometime another customer executive told that it has been cancelled by logistics team.I have ordered this mobile in big billion day with good offer, but after waiting for 3 weeks they finally cancelled.They are not resolving my issue nor delivering my product which I ordered for 13346 rs in big billion days.now they are saying that you buy mobile for the increased price which is now available at 25999 rs.so please take proper action on flipkart and seller.And deliver my product which I bought for 13346 on offer.Take a strict action on them which they caused me 20 days of menta agony and uncomfort.I have regularly complaining to customer support for 20 days but they are saying we can't do anything and they are not resolving the issue Was this information helpful? | |||||
Flipkart customer support has been notified about the posted complaint. | |||||
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