Flipkart — Install washing machine

In reference to my previous complaint about installation of washing machine.
I have no doubt in saying this, that flikart has tried every way to harrass me mentally and have been negligent towards my concern.
Today i.e 6th October they have closed my complaint and have stated that I can get the installation from my end and for which they will not take any responsibility/ compensation if the product after opening the package is found to be damaged.
i failed to understand why flikart is trying to not resolve this issue and creating trouble for me in every possible way.
i sincerely request on this forum to pls get my issue resolved.