Flipkart — Installation and Demo of Geyser

Address:

H.No-21-5-42G, 2nd Floor, C/o B. Srinivas., Nidhi Apartment, Srinivasa Colony, Manjur Nagar, Bhupalpally. 506169

As I purchased Hindware Acero Neo 15L geyser on 30/07/2022 and product was delivered on 01/08/2022. But still now any of your agent contacted me for installation and demo. I have contacted for customer care several times, and they also missed promised dates so many times. so what was the solution for this problem. This product has only replacement request and no refund policy. So what should I do with this product without installation? I have spent Rs.4999/- for this product. and your customer care executives are also very irresponsible. so please look into this matter. Thank You