[Resolved] Flipkart — installation and demo of tv not done

Vinay Sonwane

from Mumbai, Maharashtra

Address:

Burhanpur, Madhya Pradesh, 450331

I purchased mi led tv from flipkart which was delivered a day late.
Then the installation and demo was scheduled after 4 day but no one came...
And when i called customer care they every time asked it will be done on scheduled day and time but it didnt happened...
Then they rescheduled it for 2 day later but since i was not available on that day i previously asked them to postponed it for next day and they said its rescheduled according to me...
But on that day when i again enquired about it they said it is again rescheduled for 2 days later...
Now i am totally frustrated...
Again there is no guarantee that the installation will be done on the rescheduled day...
Today they again contacted me and told that it should be installed today itself and promised for the same but again no technician came yet...
Yet another day of frustration...
What should i do now???
To whom i should complain now

Vinay sonwane

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Dec 7, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 27, 2020

Flipkart Customer Care's response Hi Ashok, Thanks for contacting us. We would like to let you know that the installation of your "Mi LED Smart TV 4X 108 cm (43)" has been completed. Your kind understanding is appreciated.