Flipkart — Intentional delay in return of product.

Address:

Mumbai

I ordered Asus rogts phone and on the second day after delivery i understood the problems it had, it was overheating, wifi turns off and turns on randomly, voice calls get dropped, keyboard malfunctions at times, etc. Since the second day of delivery i am trying to return or replace the product, Flipkart customer executives hang up calls midway and don't call back. One executive'sakshi' put me on hold for 18mins then hung up. After rejecting my return request multiple times now the return period is over. I will take strict action in a legal way of my issue is not resolved. Customer care executives hang up calls on purpose and delay return time.