[Resolved]  Flipkart Internet Private Limited — Delayed delivery and cancelled without consumer consent

Address:

Chennai, Tamil Nadu

OD[protected], I have ordered this product on Oct 6 th 2014 . There was no response till 20th October 2014 neither the status update . I called up customer care to enquire about the status Customer care responded that product was not available and requested to cancel the order. As frustrated with response, I shouted at the customercare that how did i order product when it was not available ( have seen product available in flipkart on some days between 6th -20th October with avaliable status). customer care said they can't help and they did cancel the order. shocked with the Order status online as cancelled again I called the customer care sir we have refunded ur amount cannot help with product.I feel like cheated.how can flipkart do this kind of business.I wanted to file a cheating case with consumer forum.can anyone help please?