[Resolved]  Flipkart Internet Private Limited — horrible shopping experience from flipkart od[protected]

Address:B-402, Pushpak Apartment, Opp. Kaladarshan Flats, Prerna Tirth Road, Ahmedabad - 380015, 380015
Website:www.flipkart.com

OD[protected]

Dear Team,

In reference to above mentioned subject, I am writing this mail with high hopes. I had 2 men’s crocs sandals & 2 women’s crocs slippers for which I received packet 25th December, 2019.

• Instead of 4 pairs, I have received only 3 pairs.
• To my surprise your system shows all 4 pairs of crocs are delivered.
• Out of total 3 pairs delivered to me, 2 were of wrong size.
• What is going on? No process? No quality control?
• Why your system shows that 4 pairs are delivered, when only 3 pairs were delivered?

Even after several Reminders on mail & calls, I have not received satisfactory resolution.

Request you to take appropriate action against company. So, that next time this don't happen to any other client.


Thanks & Regards

Amitesh Mandowara
Chartered Accountant
M) [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Apr 20, 2020
Flipkart Customer Care's response
Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to thank you for confirming that the refund has been credited to your account.

Your kind understanding and cooperation are appreciated.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46699
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information