[Resolved] Flipkart — intex washing machine

kamalmech777

from Tiruchirappalli, Tamil Nadu

Website:

www.flipkart.com

We have ordered a intex washing machine on november 1st 2017, in the name of sowkarthika, but it's not what we ordered so we sent a request to replace but after some days they said, we don't have stock in that item, so we requested for return & refund but again after somedays they mailed, the seller dnt permit so we can't refund now 26th november again we registered for refund, it's very pathetic help us please

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Jan 4, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2017

Flipkart Customer Care's response We will revert on it.

Dec 03, 2017

Updated by kamalmech777 There is no further process in return & refund for that washing machine, they keep on calling us and giving some informations only, This issue creates lot of problems and stress in my family, actually for the past one month we are fighting for this issue, still we dnt get any solution, we don't need any exchange or repair on that we are just expecting our money back soon, please try to solve this issue immediately.apart from the details in the picture we have done lot of requesting processes upto now nothing works.we lost our hope, fully unsatisfied on FLIPKART and it's customer complaints system

Verified Support

Dec 04, 2017

Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on (06th Dec 2017). Closing the complaint from our side.