Flipkart — Iphone 12 Mini Refurbished received instead of new

Address:	Flipkart Internet Private Limited, Ozone Manay Tech Park, No 56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068
Website:	Flipkart.com

Hi,

I have ordered from flipkart a new Iphone 12 mini 64 GB on 23 Sep 2022. I have checked the site nowhere is mentioned that it is refurbished iphone and its serial number was starting from M (As per apple site it is new). .lso, such product was flipkart assured,

When i received product on 27 Sep 2022, it was refurbished Iphone starting with serial number (F) as per apple sit it is refurbished phone.

Today we can not rely on refurbished phone due to data security, so i raised request for return but the flipkart has completely denied the request without stating any proper ground.

In all such way to resolution, i have bear so much of harrasment, my time got wasted and my fund got blocked.

I request flipkart to return such refurbished iphone, refund my amount. In addition to the same, flipkart has to pay 15000 as my time cost, plus mental harrasment panelty of Rs. 5000. Plus 18% interest over the fund blocked.