[Resolved] Flipkart — iphone 8/ damaged | |
Buying iphone8 worth 60k from flipkart. I think, was biggest mistake. After all spending my harden earned and saved money to buy this phone. Product delivered to me has scratches on it. Oder id: od[protected] Flipkart customer service for [incident: in[protected]] was rased on 14th oct for resolution Time given to resolve this issue was 18th oct 9pm But very sad to say that no resolution has been provided till now 23oct17. When contacted flipkart team over phone, heard repetitive sentence “our backend team is working on it, please wait for some time” Also few of them were very rude on call... Specially hearing from them this “there is nothing in their hand to do more then just raising the complaint. Please help here to resolve this at earliest. Thank you, Was this information helpful? | |
Dec 12, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Oct 31, 2017 Flipkart Customer Care's response We had interacted with the customer info provided as will create a wait and refund and info as pickup by 30 Oct 17, 11:59 PM, Pickup address and packing manner confirmed and info as post return confirmation refund will get processed for Rs.59999 back to the source account and within 7 business days it will be credited to the source account. and resolved the issue.
Verified Support Nov 09, 2017 Flipkart Customer Care's response We had interacted with the customer info provided as will create a wait and refund and info as pickup by 30 Oct 17, 11:59 PM, Pickup address and packing manner confirmed and info as post return confirmation refund will get processed for Rs.59999 back to the source account and within 7 business days it will be credited to the source account. and resolved the issue. hence closing the case.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46547
Pending
0
Resolved
25436
View all 46547 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment