[Resolved]  Flipkart — irregular cancellations

Address:	400097
Website:	www.flipkart.com

It is extremely sad to learn that both my orders had been sold to me without conditions legitimately visible on the site. If so much so as a scratch was an issue for a product exchange. Flipkart had to be more elaborate in their t&cs. I had to cancel the order for the laptop and i made do with that fact.

When i called their customer service regarding the issue i asked the executive that my second product won't be affected in this case. She agreed, assured that my weighing scale delivery is on schedule. I believe the company has the call recording. Why should i reorder? Sale season, no sale season, courier, seller issues have been a constant in 4/5 orders for me. It is dissatisfying to know further that the company is least bothered to help customers in their problems. Putting it on the policies is a convenient excuse. Why can't cancellations be reworked on if the consumer is not wrong at all?

I have been facing random cancellations from flipkart consistently and nothing has really changed. What is the point of giving the company a feedback? Ill-informed, ill-managed customer relations have been a part of my flipkart shopping experience through and through.

Order id: od[protected]