[Resolved]  Flipkart — irresponsible behavior and lost the phone in transit

Address:506004

I will tell you the story in short, i order my real me xt phone on on 5th oct, promised delivery date on 9th oct oder id od[protected]. Firstly it said product was in transit, then after crossing the delivery date they said product mis routed to some other place by customer care executive (Reason heavy rainfall), then complain was raised (Surely of no use), after few calls they changed their reason itself n said huge success of yours big billion day make the delays, after the product being misrouted it generally takes 3 days to get it on track. It has been 10th day since the delivery date surpassed, nobody from your team has courtesy to call and make the things right.

Still no refund nor any surety of the product.
Want my product to be delivered soon.
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Nov 19, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Hi, We are sorry to let you know that your order for the product 'Realme XT (Pearl Blue, 64 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 24 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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