[Resolved] Flipkart — issue with cod to prepaid conversion

Ahamed N

from Coimbatore, Tamil Nadu

Address:	Bangalore, Karnataka
Website:	www.flipkart.com

Hi team,

I have made payment for my yonex muscle power racquet double times. Since i made the first payment and i got mail stating that my first payment was unsuccessful. So i made another payment. But while checking my bank statement, it has been processed two times and not yet reverted. I called customer care so many times but it was very worst experience. No one is taking responsibility and they are saying that they will arraging the call back. But i didn't recieve any of it. Even they are ready to transfer the call to supervisor. Kindly check my complaint and fix it asap. Otherwise i'll be taking legal action

[incident: in[protected]]

Email : [protected]@hotmail.com

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Sep 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 17, 2018

Flipkart Customer Care's response We have interacted with the customer, informed customer that the transaction is failed and only once we have received the amount for which we have delivered the product, hence requested to get in touch with the bank.

Verified Support

Aug 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 20, 2018

Flipkart Customer Care's response We have already interacted with the customer, informed customer that the transaction is failed and only once we have received the amount for which we have delivered the product, hence requested to get in touch with the bank.