[Resolved] Flipkart — issues

Moutushi Ray Chaudhuri

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Hello sir,

We have placed an order id od[protected]
On 13th october in flipkart and the scheduled date of delivery was mentioned on 18th october. We waited till 18th and no one called or delivered. We have already raised an issue with ticket no - gati courier[protected], which promised us that the order will be delivered by 20th, however that delivery timeline was also missed. Finally on 20th, flipkart promised us that date as 24th and today being 24th we have not received any intimation from gati courier. We are utterly fed up with the delivery date shift and they courier and flipkart have no responsibility towards its customer product delivery.

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Dec 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Oct 27, 2017

Updated by Moutushi Ray Chaudhuri I had ordered a sunsui ac on 13th oct 2017, which was to be delivered on 19th oct, 2017. Still now today the date is 27.10.2017 there is no response from flipkart about the status of the product. They are mentally harrasing customers all the time when i called them. I have already paid through online banking.. They are just fooling by making new promises with new delivery date. Please help flipkart consumer forum pls,
We have placed an order
(Order id
Od[protected] item)
Order date
Fri, oct 13th '17 10:23 pm
Total amount
₹17, 748through credit card
On 13th october in flipkart and the scheduled date of delivery was mentioned on 18th october. We waited till 18th and no one called or delivered. We have already raised an issue with ticket no - gati courier[protected], which promised us that the order will be delivered by 20th, however that delivery timeline was also missed. Finally on 20th, flipkart promised us that date as 24th and today being 27. We are utterly fed up with the delivery date shift and they courier and flipkart have no responsibility towards its customer product delivery.
Aj gati courier ka ak manager mujha bol raha hai 1week wait karna parega, iska koi information flipkart ke pas nahi hai, mai flipkart ko information dey rahi hun.. Flipkart bol raha hai kal ho jaeaga, thik se kuch information nahi de pa raha hae. Mujha meri product delevary kerbado please…1 week wait karungi to 1 month ho jaeaga, please please mera product delivery karbado…

Verified Support

Nov 03, 2017

Flipkart Customer Care's response Interacted with the customer issue resolved closing the issue

Verified Support

Nov 09, 2017

Flipkart Customer Care's response Interacted with the customer issue resolved closing the issue.