Flipkart — Issues in product return

Flipkart — Issues in product return

D Danish711 from Lucknow, Uttar Pradesh

I ordered a product {Excel Choice Mini ELM327 Bluetooth V2.1 ELM 327 Car Code Reader OBD2 Car Diagnostic Tool For OBDII Protocol For Android/Windows OBD Reader (Yes)} in April.07.2021 which is not supporting the device as mentioned then I submit a return request (FMPR[protected]) which is accepted and I also receive a call for address verification for pickup the product on April.17.2021 but fortunately, I got a message on the evening in which it is mentioned that return request is canceled I asked with the Flipkart help center they replied to me "We're sorry. We are unable to process your refund request. Please refer to seller return policy." Please do the needful. +2 photos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Apr 28, 2021 Flipkart Customer Care's response We will revert on it. May 07, 2021 Updated by Danish711 hi Yesterday I have received a call at 03:24 PM from the Executive address confirmation to pick up that product, he was next to 400 meters from my location, but he didn't arrive, at 07:00 pm saw a missed call on my cell phone I was called him back but he didn't respond.
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