[Resolved]  Flipkart — Issues with Mobile Accessories

Address:

Bangalore, Karnataka

I had ordered HTC desire 620G on 28th June 2015 from flipkart. My order number is OD[protected]. I have issues with the accessories provided along with phone. The given charging cable pins are damaged, hence its not working at all. Similarly ear phone's one plug is damaged. I have requested for replacement from the company. But at first they rejected my complaint and later they asked me to collect replacement from the stores. Which is not convenient for me. Ideally its there mistake. They should provide the replacement. This is second time flipkart is disappointing me. If they'll continue like this (ignoring the customer's issue) its going to be create a serious problem for the firm in future. Hope they'll understand and provide their support. Thanks Regards Priyanka