Flipkart — Item not got returned within 10 days

Address:

110009

I had ordered one cover case for mobile and it was delivered on 4th sept 2016 evening, but on 6th afternoon I had requested for return of this product due to not good quality as shown on website. I was being told that it will be lifted first than my money will be transferred to my bank account and no replacement is there on this item. But till date no one came to lift the item and today I request at customer care number again but they refused to take a return. This is very unprofessional approach by flip kart and will never buy from this site if my item is not got returned or exchanged.