[Resolved] Flipkart — item not in the delivery box

[Resolved] Flipkart — item not in the delivery box

P praneethsontha from Mumbai, Maharashtra

Hi, I have ordered an apple watch series 3 on flipkart during big billion days. Got the package delivered and the product was missing. I filed a complaint more than 3 times (For replacement/ refund), however supplier refused to fulfill the request. I have sent an email with the package pictures to manohar. [protected]@flipkart.com, no response. I then raised another complaint by calling flipkart, they have promised a call back on 18/10/2019 [incident: in[protected]], however no body called nor emailed. Called flipkart twice after that, but no use. I have already raised complaint on this forum on 26/10/2019, no updates on this Order id: od[protected] Was this information helpful? No (0) Yes (0)
Feb 13, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 17, 2019 Flipkart Customer Care's response Hi, We are writing to you about your recent order for the Product Apple Watch Series 3 GPS - 42 mm Space Grey Aluminium Case with Black Sport Band. We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact. Dec 17, 2019 Updated by praneethsontha I have sent the images of the box to flipkart, the product was not there I the box. If you want I can file an FIR against the seller. Consumer Complaint’s forum, please help Verified Support Dec 31, 2019 Flipkart Customer Care's response Hi, We are writing to you about your recent order for the ProductApple Watch Series 3 GPS - 42 mm Space Grey Aluminium Case with Black Sport Band. We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact.
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