[Resolved] Flipkart — item not returned

[Resolved] Flipkart — item not returned - account barred

A avijittnj from Krishnanagar, West Bengal

Being a valuable flipkart plus member, flipkart blocked my account suddenly without any notice, one of my product lg g7+ thinq 128gb mobile phone return is in process, not received the accesories yet. Now suddenly i was checking i was unable to access my account then i put up this issue with escalation team, they sent a mail on 24th november like - "we're sorry to let you know that your recent order has been cancelled as our systems have detected that you've been making unfair use of the offers under our token of apologies policy. This would also mean that you will no longer be able to login to your flipkart account. We are concerned and would like to understand the issues you are facing in a better way. Please reply to this email and we'll get back to you with an update." Unable to use my flipkart account, neither able to see my buyback offer details came with the product i have mentioned above. Was this information helpful? No (0) Yes (0)
Jan 20, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Flipkart Customer Care's response We will revert on it. Verified Support Dec 19, 2018 Flipkart Customer Care's response Customer raised a complaint stating that his account is blocked. We have interacted with the customer and informed that as our systems have detected that customer has been making unfair use of the offers under our Token of apology, his account is blocked. Hence, closing the complaint from our end.
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