[Resolved] Flipkart — Item received is not as described on the website | |||||
I have purchased three suits vide order no OD[protected] dated[protected]. The suits we received is not matching as described on the website. So we requested for the Return & Refund from flipkart. But every time they are cancelling the return request from their side. So we call the customer care executive on the toll free no[protected] to resolve the issue. But what the customer care executive has said is really shocking to me. He said that '' vendor can also cancel your return request''. This is really harassment for me. If we are the purchaser and we are not getting the right product as described on the website How the seller can cancel our Return & Refund request? So we request the flipkart to resolve the issue as early as possible. Was this information helpful? | |||||
Jul 31, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Jun 21, 2017 Flipkart Customer Care's response We have interacted with the customer, taken back the product and also refunded the complete amount.
Verified Support Jun 21, 2017 Flipkart Customer Care's response Hence closing the case.
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