[Resolved]  Flipkart — Item received is not as described on the website

Address:Gurgaon, Haryana, 122001
Website:www.flipkart.com

I have purchased three suits vide order no OD[protected] dated[protected]. The suits we received is not matching as described on the website.
So we requested for the Return & Refund from flipkart. But every time they are cancelling the return request from their side. So we call the customer care executive on the toll free no[protected] to resolve the issue. But what the customer care executive has said is really shocking to me. He said that '' vendor can also cancel your return request''. This is really harassment for me. If we are the purchaser and we are not getting the right product as described on the website How the seller can cancel our Return & Refund request?
So we request the flipkart to resolve the issue as early as possible.
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Jul 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We have interacted with the customer, taken back the product and also refunded the complete amount.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
Hence closing the case.
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