[Resolved] Flipkart — Jbl flip ii (new black edition) portable bluetooth mobile/tablet speaker

Susruta Samanta

from Kalpetta, Kerala

Address:	Bangalore, Karnataka
Website:	www.flipkart.com

I have ordered JBL Flip II (New Black Edition) Portable Bluetooth Mobile/Tablet Speaker during Big Billion Day Sale on 02/10/16. My order ID is OD[protected]. It was expected to deliver on 07/10/16 but not delivered.
I was out of station thereafter and informed their customer care to deliver the article only on 12/10/16 or thereafter. But, I found that the order has been cancelled due to courier reason. On contacting to customer care, they advised to place fresh order with high present price.
It seems that Flipkart is not concerned with customer's interest. They have not delivered the items on 07/10 and then cancelled the order blaming customer's unavailability.
Think 10 times before buying any items from Flipkart.

S. Samanta
[protected]

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Jan 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Flipkart Customer Care's response Spoke with customer and informed him due to some courier issue the product has been returned. So informed to customer about the refund.

So closing the case.