Flipkart — jbl soundbar/ fake commitment

Jain Avinash

Address:

Alok Nagar Indore

I had purchased jbl soundbar from flipkart and delivered on 26th june in indore madhya pradesh and return date was 3rd july.. I had got call from jeevas on 27th for installation but they are telling that we will do installation in mumbai.. How it could be possible product delivered in indore and installation in mumbai.. I had send mail to flipkart on 27th june but till now no revert.. Than call to their call center on 3rd july than they told we will provide solution by 8th 9pm but no solution provided than got sms on 9th we will solve it by 9th july 9pm.. But till now no solution.. Today i called again to flipkart call center than they had given new date 15th july.. Now they not even returning that product or not giving service.. Because in return period return option is not showing and when called to call center on 3rd they told that once installation done than return option reflect.. Now flipkart is hareshing me mentally and not providing any solution now return and refund my amount.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2020

Flipkart Customer Care's response We will revert on it.

Jul 16, 2020

Updated by Jain Avinash Till now update from Flipkart

Jul 19, 2020

Updated by Jain Avinash Thers is no Update from Flipkart.. Recieved mail dated on 13th July mentioned will revert you within 48hr but till now no Update..From last one Month I Following with them but no one want to Revert.

Aug 02, 2020

Updated by Jain Avinash Yesterday installation done but engineer is not able to connect through TV and he told you have to again contact flipkart than again I will come..i dont understand why uneducated engineer you had hired and yesterday already told to Flipkart person still today I had received mail that your query is closed.. without solutions how you can close it. Need urgent solutions it's has been more than a Month.