[Resolved]  Flipkart — Jeeves Extended warranty

I have registered complaint about my front load washing machine on extended warranty with Flipkart on December 29, today the date is February 10 and the complaint still not solved. Every time when I call to their customers centre they will ask for 48 hours to solve this problem if not they will refund the money or replace product. They all were false promises. No I don't know what to do or were to go.
Can anyone help me?