[Resolved] Flipkart — jeeves mobile protection plan set not repaired from 24 days..... | |||
Dear sir, I have bought asus zenfone max pro m1 including jevees mobile protection plan total I have spent 15, 298/- rs. within 70 days phone display has been broken and by keeping 1 yr protection plan I have registered the complaint with jevees on 14/10/2018 against plan id JPP0FFK462406 (CLAIM ID AD[protected]). and optioned for local asus service center for repair. they have provided me the wrong address and after making many follow up and escalating this issue to flipkart. have finally got correct address after 1 week. and set has been handed over to concern service center. since they have service policy of repair within 10 days. its been 17 days am calling service center and even escalated this issue to both flipkart and jevees. only I am hearing while receiving call from flipkart (IN[protected] is we required 24hr to clear but that 24hr still not came yet. I've been waiting for 17 das without my phone. today as well I called both jevees and flipkart. they don't have any update regarding this. now I don't need that product and I'm requesting for full amount to be refunded 15, 298/-. making man follow ups there is no resolution regarding this.. find the attached job sheet given by service center... Was this information helpful? | |||
Dec 22, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 Flipkart Customer Care's response We will revert on it.
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