[Resolved]  Flipkart — jeeves mobile protection plan set not repaired from 24 days.....

Address:Dakshina Kannada, Karnataka, 575001

Dear sir,
I have bought asus zenfone max pro m1 including jevees mobile protection plan total I have spent 15, 298/- rs. within 70 days phone display has been broken and by keeping 1 yr protection plan I have registered the complaint with jevees on 14/10/2018 against plan id JPP0FFK462406 (CLAIM ID AD[protected]). and optioned for local asus service center for repair. they have provided me the wrong address and after making many follow up and escalating this issue to flipkart. have finally got correct address after 1 week. and set has been handed over to concern service center. since they have service policy of repair within 10 days. its been 17 days am calling service center and even escalated this issue to both flipkart and jevees. only I am hearing while receiving call from flipkart (IN[protected] is we required 24hr to clear but that 24hr still not came yet. I've been waiting for 17 das without my phone. today as well I called both jevees and flipkart. they don't have any update regarding this. now I don't need that product and I'm requesting for full amount to be refunded 15, 298/-. making man follow ups there is no resolution regarding this.. find the attached job sheet given by service center...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46710
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information