[Resolved] Flipkart (Karbonn Mobile) — Not rectify my complain

sriva32

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh

Dear Team Greetings of the day !!! I purchase a mobile phone (A50s) Karbon mobile from Flipcart online shoppe date of purchased 24/06/2014, very first month i got problem of incoming calls when ever the calls will come the voice are not clarity I have given a complain to Flipcart costumer care but they have not given correct answer, by one of my friend I got Authorised dealer shop at Abids Hyderabad, after two days i got my phone back with rectify condition, but my problem was not rectify properly, again it started problem with hanging when any outgoing or incoming calls, I have called again to costumer care of Flipcart this time they are not given any good feedback or good response, after some time my phone has Completely hanged I have given it to Authorised dealer on 02/02/15 he Asked me to collect it after one week but I visited today almost after 18 day he asked me to collect by 28/02/15 why is that. Kindly suggest me. Voucher Details: Job sheet No. KUL4TGO001J2143 ASP Name & Address : (AB) UNITED TELELINKS (BLR) LTD ABIDS SHOP NO: 12, GROYUND FLOOR SAGAR PLAZA ABIDS- 500001 Thanks & Regards Abhishek Srivastava [protected]

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Complaint marked as Resolved

Verified Support

Feb 20, 2015

Flipkart Customer Care's response Spoke to customer, he claims that service center is not responding properly and its already 20 days over. Informed customer if service center is denied do service will escalate this issue and customer said that service center is not denied. Informed customer that please check with service center and if service center is denied then please come back will give you the resolution. Hence closing the case.