[Resolved] Flipkart — kent maxx water purifier

Rokesh Murugan

from Thiruvaiyaru, Tamil Nadu

Address:

Plot no.56 13th cross road TNHB phase1, Arcot, Vellore, Tamil Nadu, 632503

I ordered kent maxx purifier from flipkart i received a product but unfortunately its not filter the water technician said this purifier is not suitable our water tds level this product is useless for you technician said. So i make replacement or refund but flipkart rejected my request. I need my hard earned money back from flipkart. I didn't expect this from flipkart. Am disappointed with this product. I just need refund. Order id - od[protected] seller name omni tech retail.

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Jun 23, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 22, 2019

Updated by Rokesh Murugan Water taste is very poor and salty. I need my refund

Verified Support

May 23, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the return of the product. We have interacted with the customer and informed that as the product delivered is the same as ordered and there is no defect or damage in the product. Hence, the seller policy the seller shall not be able to accommodate customer request for the return of the product as there is no defect or damage in the product. Closing the complaint from our end.