[Resolved] Flipkart — Kodak TV replacement rejected by seller | |
Order ID - OD[protected] I have purchased kodak 43 inch TV durring offer period. I have got discount as per offer. This product has 10 days replacement policy. Installation person has taken video of faulty display and triggered replacement, but seller is denying replacement. Seller has sent faulty products, but now seller is denying replacement, although he is selling same product on Flipkart and Flipkart is taking no action. Flipkart is supposed to help customers. I want my product. Either seller has to replace with same working product or higher version which ever is available with them. After waiting for so long, I got faulty TV and Flipkart is not helping. What is my fault in all this? Is trusting Flipkart brand is my fault? From Monorom Deb Was this information helpful? | |
Dec 14, 2020 Complaint marked as Resolved Flipkart has arranged replacement TV.
New TV recieved, faulty TV taken back.
New TV instalation completed and working fine.
Thanks a lot. Flipkart customer support has been notified about the posted complaint. Verified Support Nov 26, 2020 Flipkart Customer Care's response We will revert on it.
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