[Resolved] Flipkart — lap exchange offer | |||
Courier boy reject to exchange the laptop in a rudely manner. First it passed the laptop and exchange process is beginning he said to me bring the cash for new laptop when i bring the cash for new laptop then suddenly he refuse the exchange of laptop and giving the reason in rudely manner is that your laptop is scratch from right side corner while firstly he checked properly and passed all the steps. I am very upset the exchange deal with flipkart and i never recommended the exchange any product with flipkart. Really bad experience with me. My order i'd us od[protected] after he gave me time mid afternoon today he said i will call you but he didn't call me when i tried to the courier boy then he didn't pickup my call every time. Was this information helpful? | |||
Oct 8, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Flipkart Customer Care's response We have taken this internally.
Verified Support Sep 04, 2017 Flipkart Customer Care's response Prexo product is not eligible for exchange hence order gets cancelled. Closing the case.
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