[Resolved]  Flipkart — laptop i5 8gb ram

Address:House No 17 Shankarpur mahua, 844122

I purchase a laptop from flipkart and it is damaged when i received after that i raised a request of replacement and received same configuration laptop but is slow in performance and i updated issue on same day when laptop is replaced.
Then i raised return request for laptop and technician visited on 28.05.19 and on dated 30.05.2019 for doa activity and it is from hp side. They declare that performance issueand keyboard is not working properly and advise flipkart to pickup laptop and refund amount to me.

Flipkart executive had also on conference an dated 01.06.2019 and hp team guide them over the phone and inform them they sent the same mail sent to me on 30.05.2019 but they denied that they hadn't get any update from hp about technician visit.

You are requested to please take strict action against flipkart team.

Incident number: incident - in[protected] of flipkart.

They are not providing me solution.

Please find enclosed attached as proof of purchase and replacement.

Regards

Rajbir chaudhary
[protected]
+9 photos
Was this information helpful?
No (0)
Yes (0)
Jul 5, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

worst experience from Flipkart

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information