Flipkart — Laptop order delivery delayed

Address:Ghaziabad

Ordered laptop on Wednesday 12 jan.22 when it was displayed in website that it will be delivered on Monday 17 jan.22. After placing order, delivery date coming is Friday 21 jan.22. This is not fair, as you are grabbing order by false information. Order number is OD[protected] do necessary action
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I have booked the laptop on Jan 17 2022 with a promised delivery date of Jan 22. However, on 22nd there was an update stating it is delayed to Jan 25 due to some unforseen issues with courier partner, eKart Logistics, even though the tracking info shows it as arrived in Hyderabad by Jan 19. We waited further, contacted customer support who gave their routine apologies and fake promises. It was once again delayed to 29th, but the website was continuing to show as 25th Jan. It was not delivered on 29th either and again got a note stating it will be delivered in two days i.e by Jan 31 7 PM and now it is 7.20 PM as I write this.

Numerous attempts to call / chat with customer support evokes no useful information other than routine apologies and concerns and fake promises of assured delivery.

I won't cancel the order because it was booked during the Grand Republic Day sale with instant discount on credit card. I won't get the same price again. Is this a tactic by FlipKart to force the customer to cancel the order at a discount and ensure he / she buys again at a higher price. I will never do this especially not on FlipKart again

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