[Resolved] Flipkart — laptop still not delivered after a week of delay! | |||
I had ordered an asus laptop of the series r542uq-dm251t in dark grey on 11th october and paid for it online. My order number is od[protected]. The promised delivery date was 13th october. I didn't receive it. After which they delayed their delivery date by a week to 20th october by 7 p. M. And still failed to deliver the product. I was fake promised resolution by 24 hours each time by the customer care still saw no update. Each time i talk to them they are just delaying it further and further. I had messaged them today at separate times for an update and they just lied to me! Hence i have attached screenshots of what i had been told. There is high level of ignorance from flipkart. Was this information helpful? | |||
Oct 21, 2018 Complaint marked as Resolved Laptop got delivered today. Flipkart customer support has been notified about the posted complaint. Verified Support Oct 21, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Oct 24, 2018 Flipkart Customer Care's response Customer raised a complaint regarding the delivery delay.Order was delivered and E-Gift Voucher of Rs 300 was added to customer's Flipkart Account for the delay. Customer wasn't available over the phone. Email sent with the details. Closing the case. | |||
 2 Comments | |||
Comments
I am also facing the same issues. I ordera laptop and paid the money online . The delivery date was 1st Nov and tgey suddenly changed it today to 8th november
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By
Jayakumar