[Resolved] Flipkart — Late delivery after two promised dates

[Resolved] Flipkart — Late delivery after two promised dates

A Akhil04

I ordered an ASUS ROG G15 STRIX gaming laptop on 7th October and it is shipped to Mothers hub Hyderabad on 8th October morning, since then there is no update in location and you already crossed one promised date on 11th oct and today(13th) is the second promised date as said by you, i wonder if promised dates can be two different days, Please assist and order my product asap. THANKS. +1 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 14, 2020 Flipkart Customer Care's response We will revert on it. Nov 16, 2020 Updated by Akhil04 Post an update asap, Please take care of your customers time and money. Nov 17, 2020 Updated by Akhil04 How can you change the status of the product to another date, my complaint is an example of how you operate and provide service to your valuable customers Nov 17, 2020 Updated by Akhil04 Please be vigilant and provide support to my compliant as Nov 17, 2020 Updated by Akhil04 Please be vigilant and provide support to my compliant asap Nov 18, 2020 Updated by Akhil04 How long do you take to resolve one complaint, it shows how low is your customer support and you have no respect towards customers time and money . Remember, this service will never make you the best in industry. Don't lose your valuable customers . Nov 18, 2020 Updated by Akhil04 Is there anybody who could help me, pathetic service i have ever seen, support executive from flipkart just hung up on my call while describing my issue, is this the way you deal with your customers and how long do you want me to wait as you just keep on turning pages on calender. Nov 20, 2020 Updated by Akhil04 Is this the way you deal with your customers? im fed up with your service, Im going to file an case on flipkart for fraud and false promises Nov 24, 2020 Updated by Akhil04 Is there somebody who really cares for their customers, Very low standard and pathetic customer ever seen, Not even received a single update even after contacting customer support multiple times Verified Support Feb 19, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 82030 + 100 super coins for order ID: OD[protected] on Nov 26, 2020 andshould have reflected in your credit card by Dec 04, 2020. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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