[Resolved] Flipkart — Late Delivery Product hasn't reached my city yet.

Anshuman Bhadoria

Jun 17, 2021

Website:

www.flipkart.com

I ordered a Poco M2 Pro from flipkart on 13th June 2021 for my sister as a birthday gift. Flipkart promised me that they will deliver the product by 17th June as my sister's birthday is also on the same date. It has been 4 days since then and the product hasn't reached my city yet. I tried contacting the customer care support and everytime they said that I should be assured that my product would be delivered by 7PM. The product is still in Gurgaon from the last 24 hours and hasn't been dispatched from there to Gwalior and yet the customer care executives say it will be delivered by 7PM. Flipkart ruined my surprise I kept for my sister.

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Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

Flipkart Customer Care's response Hi,
Order ID: OD[protected]
Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "POCO M2 Pro (Two Shades of Black, 64 GB)'' was delivered to you on "18 Jun 21'' however your feedback has been noted and forwarded to the concern team.

Your kind understanding is appreciated.