Flipkart — Late delivery , Received defective Mobile for HTC E9+ Plus Rs. 35000/-

Address:

Gurgaon, Haryana

I have purchased a New HTC E9+ Plus Mobile from Flipkart .com of Rs.34, 999/- on[protected] Firstly i have paid extra for their express next day delivery. but i have received the mobile after 2 days. When i have asked to return to refund my extra monEy, they "DENIED". After receiving the mobile, the mobile charger was found not working - DEFECTIVE. I went to HTC service as per Suggested by Flipkart Customer care person 2 times. But HTC service center has DENIED to take the mobile as it was purchased from FLIPKART & NOT FROM A DEALER. When i have highlighted the Issue with FLIPKART customer care person on the same day[protected] they told me that i will resolve the issue by[protected]. On[protected], i received a call from FLIPKART executive stating that FLIPKART WILL TAKE BACK THE MOBILE WITH IN 3 DAY & REFUND ME THE MONEY AFTER 8 WORKING DAYS IN MY ACCOUNT. . I HAVE ALREADY PAID HUGE AMOUNT ON TEMPERED GLASS & BACK COVER FOR THE MOBILE. ALSO IT IS A BIG HARASSMENT FOR ME AFTER BUYING SUCH PREMIUM PHONE. I AM FACING A BIG HARASSMENT FOR LAST 20 DAYS & UNABLE TO USE TO PROPERLY FOR WHICH I HAVE PAID A HUGE AMOUNT. HIGHLY RECOMMENCED NOT TO PURCHASE FROM FLIPKART.