Flipkart — Le 1s

Address:	600125
Website:	www.flipkart.com

I purchase Le 1s phone from Flipkart and its not giving any battery back up and called up and raised the request for replacement and refund,

Courier person called and i was not at my place to return the product and asked him to come later he said he will cancel the service and said call Flipkart again and raise the request as their

service level is hampering for business.

Then next day called Flipkart and raised the complain for the same and their executive informed me they 3 days return policy and he raised the request again,

then informed the Customer Service rep that their Courier Partners are calling 7.30am in the morning for the shipments and also night 10pm,

then informed them to please contact me before they come so i can give the available timings and he agreed for the same,

then next day courier person called up 8am in the morning for the return pick up and informed him to come by 12pm as i will be going out of city for my job purpose and he said he will come and

later i found sms that the service is cancelled again without any information,

then called the Flipkart Customer Service and informed him the same about the service that i was getting and they assured me it will be picked up because i will leaving the city for 3 weeks for my

job purpose,

then next day courier person called up 8.30am in the morning for the return pick up and informed him to come by 12-2pm as i will be going out of city for my job purpose and he said he will come and

later i found sms that the service is cancelled again without any information,

Now i came back from my tour and contacted Flipkart and informed them to arrange the Pick up on saturday as i will be available whole day but they arranged for the same day and then asked the

courier guy come on saturday and he said he will cancel the service and asked us the contact Flipkart.

Again i have to start the story from the starting...
Its the same eveytime that i have to do when ever i contact Flipkart Customer Service...
I am Frustrated with it...
Please help me to process legaly and help me to get the right support and Compensation for the same...


FMPP[protected]