[Resolved] Flipkart — lenovo fitness band hw01 plus

Kuvila

from Bengaluru, Karnataka

Address:

560004

The product (Lenovo smart watch hw 01) delivered to me on 18 th of september has problem with the device.. So i was continuesly from day 1 trying to return or replace the stuff. But the people from customer service is not understanding the exact issue with the device and rejecting my product return.. Kindly help me out to get a suitable replacement or refund of 2500.. The product specifications said it will be connected to or paired with any of the android phones but in the product which is delivered it is showing that, it will be connected to android 4.4+.. Now i cannot change the phone for the device. So resolve my issue.
Thank you
Kuvila

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Oct 29, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Sep 22, 2017

Flipkart Customer Care's response We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on or before 2 working days post pick as same has been arranged by 22nd Sep. Closing the complaint from our side.