[Resolved] Flipkart — Lenovo K3 Note Received with no battery and no back cover | |||
- Order ID # OD[protected] placed on Flipkart on 22nd Jul - Order received on 23rd Jul - Box unopened and found to have phone with missing battery and back cover - leading to a high dissapointment - Have raised a return request on Flipkart online at 8 PM on 23rd Jul and hoping for a quick turnaround in receiving a new device Was this information helpful? | |||
Complaint marked as Resolved
Got a call from FlipKart customer care support team next dat and new replacement was provided in 2 days. What i did was simlply raised a return request via online portal itself and rest is history. Flipkart's ownership and response is commendable here. thanks. Verified Support Jul 24, 2015 Flipkart Customer Care's response Customer complains stating that battery & back cover was missing inside the consignment box. It is found that our technical team has already scheduled a call back today evening. So closing the case from our end.
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 1 Comment | |||
Comments
Impressed by the ownership and turnaround from Flipkart in ensuring a replacement within 2 days. Thanks alot.
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