[Resolved] Flipkart — lenovo laptop ideapad320

[Resolved] Flipkart — lenovo laptop ideapad320

S Sreedevi Guru from Hyderabad, Telangana

My name is raghav, i ordered a lenovo laptop ideapad 320 on 6 july 18 and i received a wrong product i.e. laptop cooler, no response from this flipkart untill today(14 july 18), seems like this company workers are lazy and dealing with blind sellers.i need this problem to be solved as soon as possible, my name and laptop details are there on the bill but still i got the fake product. +4 photos Was this information helpful? No (0) Yes (0)
Aug 21, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Jul 14, 2018 Updated by Sreedevi Guru My name is raghav, i ordered a lenovo laptop ideapad320 of Rs45990 on 6 july 18, i received a wrong product i.e.laptop cooler on 8 july 18, immediately i requested for replacement of product, i got a message that i will get a call from flipkart concerned team within 72 hours, my name and details are in the bill, but still i got the wrong product and whenever i called to helpline they were saying i will get a call within 24 hours and this is the Sixth day of wasting my time, i need help immediately. Verified Support Jul 19, 2018 Flipkart Customer Care's response We will revert on it. Verified Support Jul 20, 2018 Flipkart Customer Care's response Customer raised complaint regarding wrong product delivery, we have interacted with customer and informed seller has approved for replacement hence told promised date closing the case from our team
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