Ordered Lenovo M10 FHD plus Tablet on 03/06/2023 through Flipkart, seller INDIFLASHMART. Delivered on 07/06/2023 Lenovo M10 Plus Tablet Model TB128XU, ZAAN0913IN S/N HA1QS1JA, which is wrong product in the same category. Seller has mentioned that this is Full HD tablet which is incorrect and false information. As per the Lenovo Website, the M10 FHD Plus 6GB+128 GB tablet correct model number is TB128FU, ZAAN0912IN. When contacted Flipkart for resolution and return/exchange they refused to accept the request stating this was open box delivery and Seller will not accept any returns or refunds. When Seller is sending the product should not he verified whether he is sending the correct product or not, by selling or delivering the incorrect product by falsified information and duping the customers i do not see any point in these rules at all. I ordered FHD plus tablet and requesting the correct course of action on the same. Hoping that i will get some resolution here.
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