[Resolved] Flipkart — Lenovo vibe k5 note 3 with tracking id fmpp[protected] is not getting switch on

haritha polose

from Bengaluru, Karnataka

Address:	560037
Website:	Flipkart

Hi,
Lenevo vibe k5 note 3 with tracking id fmpp[protected] is not getting switch on.
I have received my product on 26th september 2016.
I dont know what is the problem, mobile got switched off suddenly and not getting switched on.
Could you please assist on this.
It not even 10 days i bought the mobile. I am ready to replace/exchange also. Please suggest me.
My mobile number is [protected].

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Dec 4, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 06, 2016

Updated by haritha polose Hi,
Yesterday I have raised one complaint for mobile is not getting switched on.i.e., Flipkart Complaint I'd - 1397249. Customer support is asking me to provide the credit/debit card details. As I don't want to provide credit card details I have provided debit card details. They told refund amount will get credited. But it didn't get credited. May I know what exactly the problem is.
And one more thing I have used gift vouchers worth Rs. 1500 while purchasing mobile. Wat about that amount. I am expecting gift voucher/money in return.

Verified Support

Nov 02, 2016

Flipkart Customer Care's response Spoke to customer she told issue is closed.