[Resolved] Flipkart — l'oreal paris deep nourishing creambath hair spa | |||||
To whomsoever it may concern, I have ordered l'oréal hair spa deep nourishing cream bath from you and received a fake one. My order id is od[protected]. The packaging and fragrance gives it away. I received a new one but that too was fake from the same seller. I own the same original product which i bought from a salon therefore i can easily compare. Never experienced receiving a fake product buying online and let alone such a famous famous online shopping portal. I later read the reviews for this product on your page and found that so many customers had the same issue of receiving the fake product and despite that, this product was not removed from flipkart. I also found that someone had complained about this issue for the same product on online consumer forum. Please find all the proof below. That being said, i would like my money back and i will be contacted l'oréal and letting them know that you're site is selling counterfeit products and fooling customers. Was this information helpful? | |||||
Sep 18, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 06, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Aug 08, 2017 Flipkart Customer Care's response We have interacted with the customer, as per customers complaint we had put it across the seller, where seller stated he have provided genuine product, however if customer demands for return, could process. Hence provided the refund for the same and issue resolved.
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1 Comment | |||||
Comments
Shameless flipkart is still selling this ##.
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