[Resolved] Flipkart — loreal paris pro xtenso care shampoo and masque | |||
I bought this product since there was an offer. I believed flipkart since it is a popular site and I thought they would give the best however when I saw this offer I was overwhelmed and immediately ordered. I received this product on 6.7.3018. Since I have smoothness my hair it's mandatory to take extremes care. I used this product today and had a feel that it was not good.. I checked the product with my previous one which I bought from health and glow. I was shocked to see that it was a duplicate product. The smell of the shampoo was nauseating.. the hair mask pack was very cheap with no fragrance and it was itching when used.. I am so frustrated with the product.. the outer cover of these products clearly indicates the duplicate.. I need my money to be refunded immediately else I never mind taking this to social media as many of my known people use flipkart and think it's is soo good.. It's your choice now and this would be my last product in flipkart.. I will never suggest this site to anyone It's up to you guys now to return my money back for these poor duplicate products Was this information helpful? | |||
Sep 5, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 27, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 28, 2018 Flipkart Customer Care's response We've interacted with the customer and provided the possible resolution by providing a refund. Customer is happy with the resolution, closing the complaint from our end.
| |||
Add a Comment | |||
55%
Complaints
46712
Pending
0
Resolved
25443
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment