Flipkart — mac airbook apple i5 5th generation

Deepak35000

from Noida, Uttar Pradesh

Address:

Vaishnavi Summit, Ground Floor, 80 Feet Road, 7th Main, Koramangala 3rd Block, Bangalore - 560034, Barnala, Punjab, 148105

Dear team

I have purchased an mac airbook apple i5 5th generation from flipkarts on dated[protected] through online transaction of rupees 50990. But it was delivered wrongly though i have returned the order due to some product issue & address issue so which it cancelled. But flipkart assured me to refund the said above payments will be back in my account within same month.

From 1 year, i am following up with all statements of credit card of bank hdfc, asking to all employees of flipkart to refund me the payments but it still not received to me. Once in march 2019 on 2nd, 50990 refunded by flipkart which again reversed by them on 5th april 2019.

All 12 months statements of card, with all transactions details, the references number of payments deductions, reversed transaction of flipkart, product returned proof, given in mail id of customer support to them by me time to time.

They are giving me the time of sometime 3 days to wait, sometime 5 days, 2 days to wait that it will refund into your registered account within given time but still not. They are making fraud with me since 4-5 months by saying that it will reverse on that time, on this time, asking me to wait for some days, asking some statements more, other queries with bank written proof, asking me to arrange the bank details of debit payments by flipkart but i had given all the things which i have safe in my proofs.

So request you to please help me to refund the amount which debited before more than a year and also the interest amount which charged by bank to me twice in years the charges of interest was 10k approx, and faced a lot of time wastage totally, neither my amount refunded to my account even i have given extra interest and charges of penalty amount by bank to me. I am totally mentally harrashed by flipkart since 1 year and not able to more listening to them unnecessary waiting, i need now some perfect solution of my money which deducted with each & every charges according to law as soon as possible.

Name
Arshpreet singh
Mob. [protected], [protected], [protected]

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Flipkart Customer Care's response Hi,

We are sorry for the trouble you have to go through.

We're writing to you about your Apple MacBook Air Core i5 5th Gen - (8 GB/128 GB SSD/Mac OS Sierra) MQD32HN/A A1466 with order ID OD[protected].

We are happy to let you know that the seller has refunded ₹ 50990/- to your bank account as per standard banking procedures, this amount should have been credited by 05 Nov 18. You can also contact your bank’s customer care using the number mentioned on the back of your card with the reference number:[protected].

Jan 10, 2020

Updated by Deepak35000 Dear All

Flipkart had debited the amount once again in April 2019 which the statement shown of bank attached in customer support mail. Flipkart deducted money 2 times in a year for same transaction number and refunded 1 time.

all proofs given to you but still not getting any support please call on [protected] or [protected]