[Resolved] Flipkart — mandir wooden

Ravi guddati

from Visakhapatnam, Andhra Pradesh

Address:

D No. 50- 50- 16, Seethamadhara, TPT Colony, Visakhapatnam, Andhra Pradesh, 530013

I have ordered for the mandir but delivered smaller size than the ordered. Ordered size is 51, 51, 97cm but provided 39, 20, 48 cm. Returned the same for the ordered size. But again they sent the same small size. Flipkart is doing wrong to customer. Customer care of flipkart is not useful they don't write the complaint correctly. Records not maintaining and customer has to suffer. More than a month took and issue is not resolved.

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Oct 30, 2019

Complaint marked as Resolved

Replacement is not done yet with the ordered size. Smaller size provided. Flipkart is doing fraud. I am keeping all records.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Flipkart Customer Care's response We will revert on it.

Oct 20, 2019

Updated by Ravi guddati Mandir smaller size is provided than the ordered size of 51, 51, 97 cm. Not changed till date. Flipkart is doing fraud and mischievous things. Attached ordered screenshot picture

Oct 27, 2019

Updated by Ravi guddati No action in replacement with ordered size is not done yet. Smaller size provided. Flipkart is doing injustice.

Oct 27, 2019

Updated by Ravi guddati No action is taken till date. Replacement with the ordered size is not done yet. Flipkart is doing injustice and delaying taking place. I want replacement.

Oct 27, 2019

Updated by Ravi guddati No action has been taken till now. I want replacement of ordered size 51, 51, 97 cm. I couldn't
Perform puja for Dassra & Dewali with the mandir due to flipcart . Sellar wing doing injustice during festival month.

Oct 27, 2019

Oct 30, 2019

Updated by Ravi guddati No action of replacement with ordered size is taken. Supplied smaller size than the ordered size. Flipkart is doing fraud

Oct 30, 2019

Updated by Ravi guddati I am keeping records of the complaints. Flipkart to provide ordered size or compensation.

Verified Support

Oct 31, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi,

We are sorry for the trouble caused. We're writing to you about your AKHANIHANDICRAFTS Solid Wood Home Temple with order ID OD[protected].
We’d like to let you know that the seller has confirmed that the refund Of Rs.2164/- has been completed on 04 Nov 2019 and should be reflecting on your account by
14 Nov 2019.

You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number[protected].
If they are unable to help, you may raise a dispute with the bank's grievance cell.