[Resolved]  Flipkart — maybelline lasting drama gel eyeliner

Hi,
I had order "maybelline lasting drama gel eye liner" on flipkart during big billion day sale on 11th oct, 2018. The order was supposed to be delivered on/before 16th oct, 2018. But i still have not received my order. I have been following up with flipkart customer care since 18th oct, 2018. They are just keeping my on hold and instead of providing a permanent resolution, they are asking me to wait for next 2 days on every time i contact them. This is happening on every alternate day. The service in this sale has really been pathetic and i've followed up enough. I have lost opportunity of buying the same product with an offer from another e-commerce website in the offer period. I want my refund as well as compensation for the same. It seems these guys are just attracting customers with fake offers and their products never get delivered.