[Resolved] Flipkart — meizu m5 mobile display issue | |||||
Dear sir/madam My name chandrakant from hassan karnataka. I was purchase meizu m5 black 32gb mobile from flipkart on dated 6 april 2018 that mobile found display problems i m not used single bit just taken delivery and open that box and turn on the mobile found display problem that here i attached some images. Immediately i called customers care executive over this and they said await for 24 hours to update there delivery status even though complete 24hours not updated and called same thing they told after two days finally updated lots of called and requested to update delivery status. Then flipkart app provide me to replacement request after my request they taken one day hole to take necessary action they assigned one service man and given date 11april 2018 within this period service man will be visiting us but 12april gone nobody is visit. Then my replacement request canceled, in this activities i talk several time over this issue with flipkart they were telling only one word sorry will help you but they supporting sellers not buyers. Flipkart may be wanting to be complete ten days replacement policy without any help to us. Dated 12april 2018 today also i again request to replacement but still they not taken processor. Please guide me what will i do now My order no-od[protected] Dated - 6april 2018 Thanking you Regards Chandrakant [protected] Was this information helpful? | |||||
Jun 12, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Apr 13, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support May 05, 2018 Flipkart Customer Care's response Customer informed that his mobile is not working, hence, the seller initiated replacement. Product has been delivered to the customer. Closing the case from our end.
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