Flipkart — Mental harassment by 1 month of delay and no delivery to order cancellation.

OD[protected]
ORDER ID : (OD[protected]
Order date :25- september -2022 DURING BBD
Ordered product - Laptop Worth Rs 68, 990
Ordered Product Current price : Rs 84, 990
Expected date of shipping : 28th sept
Expected Delivery Date : 6th OCT
Mode of Payment : DEBIT CARD
Type of Payment :PREPAID
Conclusion By Flipkart :Order was cancelled by them on the
request of customer Due to delay in Delivery.
Order Cancelled on :Sat, 22nd Oct 2022 6:20 pm
Refund Initiated on :Sat, 22nd Oct 2022 6:20 pm
money recived : Wed 26th Oct 2022
Compensation provides : ZERO

Since the expected date of shipping missed I "Manik Baunthiyal" contatced with Flipkart customer service . Since then This issue is getting escalated but the day never comes for resolution of my issue.

-During the first delivery date the product never shipped .
-Due to no shipping order delayed to 13th of october, Which was expected by 6th of october.
-On 10th of october Received a Call from flipkart customer care saying
(Sir Due to issues in shipping from the seller You have a choice to cancel the order and To order a fresh Product and after the delivery of the fresh order we will provide you a 2000 rupees gift card in your flipkart Account .
To Which I replied that I will wait for the product as the original listing of the product On flipkart has raised to Rs 84, 990 and I would get no benefit from the Rs 2000 gift card .)

Now I have Already been given a new date of expected delivery of 13th October . still the order has no updates on shipping .Even i called many times to customer care asking for updates but all info i get is that we are escalating your issue and soon the backhand team will try to coordinate (which never happend) with you.

Now 13 th of october came and still the product has no updates about shipping and delivery .On evening of 13 th October I have given a new date of resolving the issue which is the 20th of October .

From 13th to 20th I have contacted Flipkart every day but I have not given any updates regarding my product even coustomer care was not having any info about it.

On 20th October there was still no updates no shipping i contacted to many customer care representative they were like they don't have any authority at there hands and asking me to wait patiently till 20th evening 7:30 pm .
But on 20th around 6:00 Pm i received a SMS stating

(Flipkart Update: Sorry for taking longer than expected to resolve your issue with Lenovo IdeaPad Gaming ... Rest assured, we will share an update by 21 Oct, 9:00 PM)

BUT on the morning of 21 october flipkart sent me a SMS again
( Flipkart Update: Sorry, your order for Lenovo IdeaPad Gaming 3 R is cancelled by the seller due to a prolonged delivery delay. If you like, you can place a new order for this item in the next 10 days and a Gift Card worth Rs. 2000 will be added to your Flipkart account within 3 days of the order delivery in appreciation of your understanding.)

After contacting around 50 to 60 times to coustomer care I was given information that due to seller fault my order is delayed and if I continue to wait I will still get datesBut My Order won't be delivered on that dates either.

Now due to extreme Mental torture and frustuation that flipkart have caused me i Request Flipkart.
EIther Cancel my order and refund me with the current amount of the promised product which was on that time was 84, 990 OR Reassign a new order on me from their side from diffrent seller . As being a coustomer i have done payment of Rs 68, 990 prepaid from a debit card of my father without being failed if seller was not able to deliver the product he should cacell the order by the expected shipping date which was 28th sept that would be acceptable but taking coustomer for granted is not right from both seller and flipkart

27 days oF Month is more than enough to make someone suffer for order.

Now I have got my refund of Rs 68, 990 in my father Sbi Account So i am here to rasie complain about Flipkart and Seller that due to the mental harassment they had done with me as being a college student i have raised amount which was in order to purchase a product during the flipkart big billion days sale .

I want full left over amount over my refund of Rs 16, 000, as amount of product as it is being sold on flipkart currently for Rs 84, 990 and Compensation on mental harrasment that has been done in course of period of 27 days .